How it works

A service you can check, not just trust

Every property we serve is registered, every pickup and payment is recorded, and you can see your account status at any time.

Step by step

From first call to a recorded service

1
Tell us about your property
Send an enquiry or call us. We assess your property and put together a service plan that fits.
2
We register your property
A Bin Better officer registers your property and fixes a QR sticker that identifies it.
3
Collection on agreed days
Pickups run on the days you agree with us: once, twice or three times a week, or daily.
4
Every pickup and payment recorded
Each collection and each payment is recorded against your property, so nothing rests on memory.
5
Pay the way that suits you
Pay by cash, mobile money or bank transfer, and you receive a receipt for every payment.
6
Check your account at any time
Scan the QR sticker on your property to see your account status.

Your QR sticker

When a Bin Better officer registers your property, they fix a QR sticker to it. Scanning the sticker shows your account status.

Collection

Collection runs on agreed days, at the frequency you choose.

Payment

Every payment is recorded against your property, and you receive a receipt.

We will assess your property and put together a service plan that fits.